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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Holscher

Mary Holscher

November 16, 2024

5  out of  5
rating by Mary Holscher
"My husband and I had such excellent service with Chris Case and his office (we worked with Nick Strange via email and a finalizing phone call). It was a big move for us from an insurance company we've been satisfied with for decades but had become increasingly expensive. I appreciate Nick's attention to detail, as we worked through specifics for both auto and renters insurance. We are very happy about making this change and are saving over a $100 each month!"
We responded:
"Thank you Mary. I’m glad Nick was able to help you with your auto and renters insurance. We look forward to working with you in the future."
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Cameron Wressell

October 24, 2024

5  out of  5
rating by Cameron Wressell
"They were quick on responses and very helpful with getting car insurance set up for me! Thanks to Nick for speedily getting me insured & on the road"
We responded:
"Happy to help Cameron."
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Meagan Bouse

October 17, 2024

5  out of  5
rating by Meagan Bouse
"A huge thank you to Nick Strange at State Farm! He was very responsive to all of my calls and emails when getting quotes about auto/home/umbrella insurance. It was very much appreciated and certainly encouraged my decision to go with State Farm. Thanks again!"
We responded:
"Hi Meagan, Nick is pretty awesome. Glad we could help you get your insurance taken care of. "
Profile photo of Diane Green

Diane Green

October 17, 2024

5  out of  5
rating by Diane Green
"Thanks Chris for explaining my insurance coverage-especially how an umbrella policy works and investments. I feel so much better about retirement now!"
We responded:
"Happy to help Diane."
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Marj Lee

May 17, 2024

1  out of  5
rating by Marj Lee
"Asked Mr. Case for a quote hoping to combine house and auto insurance but he wasn't incentivized enough I guess. He was rude in his responses and sounded extremely angry. Moved to another state farm agent (Andy Hubbard). Andy is amazing - would recommend him."
We responded:
"We are very open to criticism and ways to improve. Unfortunately, we have no idea who this person is, so it's difficult to confirm if this is a real review of our business. If this is a real review from a past client or someone who considered working with us, we'd greatly appreciate you reaching out directly so we can learn more about your negative experience and improve our service to our community. We take the time-sensitive nature of insurance very seriously and prioritize responsiveness and professionalism in serving our customers. Our dozens of other 5-star reviews reflect that."
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Maple Couple

May 17, 2024

1  out of  5
rating by Maple Couple
"Terrible - entitled and doesn't give time to explain benefits to customer. Requested time from him since I am moving to Seattle and he was so short and sounded annoyed. Horrible interaction."
We responded:
"We are very open to criticism and ways to improve. Unfortunately, we have no idea who this person is, so it's difficult to confirm if this is a real review of our business. If this is a real review from a past client or someone who considered working with us, we'd greatly appreciate you reaching out directly so we can learn more about your negative experience and improve our service to our community. We take the time-sensitive nature of insurance very seriously and prioritize responsiveness and professionalism in serving our customers. Our dozens of other 5-star reviews reflect that."
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Erik Bartlett

March 28, 2024

5  out of  5
rating by Erik Bartlett
"Chris was quick, helpful, and thorough with answering questions and questions"
We responded:
"Thank you for the review Erik. Always happy to help."
Profile photo of Patrick Keating

Patrick Keating

February 16, 2024

5  out of  5
rating by Patrick Keating
"Chris Case has been a terrific help to us in changing our insurance coverage for our cars, van, and home. He is super friendly, professional, knowledgeable, and helped us appropriately expand our coverage while reducing our premiums. Perfect office hours for working folks. Highly recommended by us seniors."
We responded:
"Patrick you’re fun to work with too. I’m glad we were able to help with your auto, home and motorhome insurance. I look forward to working with you in the future."
Profile photo of Sara Bernson

Sara Bernson

February 16, 2024

5  out of  5
rating by Sara Bernson
"After years of not having a car accident I had one. Chris Case and Diane Green at State Farm were very helpful. They did a great job of explaining my coverage and the process."
We responded:
"Thank you Sara. Car accidents are never fun and we’re glad we could make your experience better. "
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Sean Enbusk

October 11, 2023

5  out of  5
rating by Sean Enbusk
"Chris has been very detailed and professional in our dealings. Highly appreciated and recommend."
We responded:
"Thank you! We look forward to working together."
Profile photo of Matt Taylor

Matt Taylor

October 10, 2023

5  out of  5
rating by Matt Taylor
"After slow response and delays from others, I connected with Chris, who was professional, responsive, and got me a quote and rapid follow up with mortgage company."
We responded:
"Happy to help Matt. Thank you!"
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Justin Kim

June 30, 2023

5  out of  5
rating by Justin Kim
"Diane was wonderful in providing incredible customer service to help me update changes to my existing coverage."
We responded:
"Thank you Justin! Glad Diane was able to help you"
Profile photo of Bianca Bonsol

Bianca Bonsol

May 3, 2023

5  out of  5
rating by Bianca Bonsol
"Diane did a great job and provided help so quickly! Such a great team of people, highly recommend their services."
We responded:
"Thank you for your kind words Bianca. "
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Marian Banks

April 22, 2023

5  out of  5
rating by Marian Banks
"Diane at State Farm Insurance on Greenwood Ave is fantastic."
We responded:
"Thanks Marian! "
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Shelley Barber

March 13, 2023

5  out of  5
rating by Shelley Barber
"When my car got stolen, Chris was incredibly responsive and helpful. He made a very stressful situation feel manageable. So grateful to have an insurance agent as quick and responsive as Chris."
We responded:
"Glad we could help :)"
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Lindsey Moore

February 24, 2023

5  out of  5
rating by Lindsey Moore
"It was a pleasure working with Chris, it was my first time buying insurance and he made the process very pleasant."
We responded:
"Thank you Lindsey!"
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Maggie

January 7, 2023

5  out of  5
rating by Maggie
"Chris Case took my call and immediately solved my problem. He understood what I needed and sent the email I was looking before we got off the phone. I'm grateful to have an insurance agent who is so responsive and so committed to helping the local community."
We responded:
"Thank you so much Maggie! Happy to help."
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Wanxian Yang

October 12, 2022

5  out of  5
rating by Wanxian Yang
"I have had my renters insurance with them for 2 years - Chris has always been very responsive. I’d say my experience with them so far is pretty good!"
We responded:
"Thanks Wanxian! We’ll make sure to keep your experience with us an awesome one."
Profile photo of Dylan Benson

Dylan Benson

September 27, 2022

5  out of  5
rating by Dylan Benson
"Chris made an effort to find a solution to help me get my insurance sorted after my car was stolen!"
We responded:
"Thank you Dylan! Hopefully we can get everything taken care of for you."
Profile photo of Ezra Ducay

Ezra Ducay

February 20, 2022

5  out of  5
rating by Ezra Ducay
"Chris & Cara Strong were super helpful in setting me up with my new policy. Cara even managed to save me a few $. I went from paying $360 to almost half with the help of State Farm and their exceptional service. Highly recommend!"
We responded:
"Thank you Ezra! Glad we could help."
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janat ali

February 1, 2022

5  out of  5
rating by janat ali
"Cara was so amazing to help me out with my new insurance renewal.. everything went smoothly and I’m truly happy since I got the best price, better than what I use to get the past three years. Appreciate you guys so much!!"
We responded:
"We appreciate you making the switching and allowing us to help you with your insurance needs. Thank you!"
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Its Elliott

January 31, 2022

4  out of  5
rating by Its Elliott
"I've only dealt with Cara over the phone and she's great. The only reason it's not 5/5 stars is because she doesn't have an iPhone (I don't think at least). Haha. On a serious note- Cara is friendly, honest, and won't sell you stuff you don't need. Def recommend."
We responded:
"Thank you Elliot! We really appreciate it. If it helps we personally have iPhones but our office texting number runs off the computer haha."
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Tara Wilson

October 26, 2021

5  out of  5
rating by Tara Wilson
"Chris was a fantastic agent to work with! He was very professional and responsive and did a fantastic job explaining things in terms that were easy to understand."
We responded:
"Thank you Tara! You and Luis are awesome."
Profile photo of TinyEion

TinyEion

April 1, 2021

5  out of  5
rating by TinyEion
"I have known Chris Case for over 20 years and he has always been someone to jump at the chance to help others, and treat them with courtesy and respect. I think his desire to help those around him and their situations, and seeing and helping me through some of mine, is probably a big part of what brought him into insurance in the first place. If you want someone to talk with you, that is honest, reliable, and treats you with respect, you found the person you’re looking for!"
We responded:
"Thanks man! You’re an awesome human being and I’m glad we’re friends."
Profile photo of Kerrie Dunn

Kerrie Dunn

March 28, 2021

5  out of  5
rating by Kerrie Dunn
"Very responsive to calls or questions. Gave solid advice and recommendations in a low-pressure way."
We responded:
"Thank you Kerrie. I’m glad we were able to help you and your family."